🎙️ Upcoming Webinar: The $900B Black Box.
Healthcare’s Workforce Operating System 

Eliminate the black box around your greatest asset: your workforce

Combining Flexible Workforce and Physician Enterprise solutions to provide health systems with real-time visibility and control of supply, demand, cost, and incentives, across their entire workforce.

Trusted by 50+ forward-thinking health systems

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“Hallmark has given us the ability to come up with solutions quicker and get things done faster. Anything we have asked them to do, they have done and come out with an amazing product in the end.”

Tonya Leonard
System Director, Provider Compensation
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“When our workforce is happy when they’re at work, that’s how we get the best patient care. Hallmark helps us be flexible and adapt to what our workforce is asking for.”

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“In less than two years, we reduced contract labor spend by $4M and decreased reliance on travel nurses by nearly 40%. Growing our internal resource pool to over 110 nurses has driven more than $2.3M in cost avoidance to date.”

Jerikah Gilliland
Chief Nursing Officer
United Health Services Logo

"We looked at a lot of vendors, but Hallmark I considered the Cadillac of all the ones we looked at. They have all the bells and whistles."

Monica Herzing
Senior Director, Physician Financial Services
Millennium PG

“Workforce needs are constantly changing, and staying market competitive requires regular adjustments to our compensation strategy. Managing that complexity would be incredibly difficult without Hallmark.”

Jie Lie
Vice President, Provider Compensation

Why the workforce needs
an operating system

Healthcare’s workforce is both your most critical asset and your largest expense. Yet the decisions that shape it live across systems of record each telling only part of the story.

The result

  • Staffing decisions made locally and reactively

  • Limited visibility into cost, capacity, incentives, and risk

  • Frustrated, burnt-out clinicians, thin margins, and 
 unstable operations

Hallmark changes the workforce operating model. We connect fragmented data into a single, real‑time view and give leaders the tools and support to act on it strategically.

Why the healthcare workforce requires 
an operating system

Healthcare’s workforce is both your most critical asset and your largest expense at $900 billion annually.

Systemic workforce shortage

Reactive utilization exacerbates shortages, while lack of flexibility damages morale and hastens attrition.

The U.S. could face a shortage of up to 124,000 physicians by 2034. (AAMC)

Heavy
administrative burden

Outdated processes and manual workflows reduce valuable time at the bedside.   

30%+ of nursing time is lost to administrative work. (McKinsey

Pace of change is accelerating

The industry is changing fast. Manual workflows and status quo IT systems cannot keep up. 

80% of leaders cite workforce as a top risk. (ACHE)

Limited visibility

Healthcare environments often struggle with fragmented, biased, or incomplete datasets.
(HIMSS)

For most health systems, the data driving workforce decisions lives in a black box—creating operational risk that impacts everything from financial performance to patient care.

Hallmark eliminates the workforce black box.

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Why the workforce needs
an operating system

Healthcare’s workforce is both your most critical asset and your largest expense. Yet the decisions that shape it live across systems of record each telling only part of the story.

The result

  • Staffing decisions made locally and reactively

  • Limited visibility into cost, capacity, incentives, and risk

  • Frustrated, burnt-out clinicians, thin margins, and 
 unstable operations

Hallmark changes the workforce operating model. We connect fragmented data into a single, real‑time view and give leaders the tools and support to act on it strategically.

How it works

Hallmark is Healthcare’s Workforce Operating System, pairing intelligent technology with a team of seasoned operators to enable health systems to manage their total workforce and its impact on patient care and financial performance more strategically.

Connect

Move from fragmented tools to a unified view by integrating data from systems of record (EHR, ERP, scheduling, HRIS, payroll) into a single operating layer. 

See

Real-time industry data is embedded into the platform, and insights into cost, capacity, incentives, preferences, and performance across your workforce become visible.  

Act

We pair AI-enabled technology with expert services to give leaders the clarity to anticipate needs, model tradeoffs, and act preemptively.
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Flexible modules for what you need now
and as you grow

Build your operating system at your own pace. 
The Hallmark product suite is configurable to meet the urgent needs you’re facing. 
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Flexible Workforce Suite

Move from reactive decisions to resilient operations by improving workforce agility, reducing premium labor dependence, and optimizing internal capacity.
Learn More

Physician Enterprise Suite 

Move from attrition risk to an engaged workforce by aligning physician incentives, productivity, and workforce performance. 
Learn More

What’s now possible

What was once invisible becomes visible and actionable — transforming the workforce from a fragmented cost center into a strategic advantage.

From unmet needs to a strategic workforce partner

We understand that no two systems have the exact same needs. Healthcare’s Workforce Operating System comes with a deep bench of experts who partner with clients to customize, implement, deliver, and optimize each unique solution. Our service teams become an extension of yours, remaining actively engaged to provide strategic and hands-on support that ensures maximum ROI.

Home partner

Rajiv Bajaj

Chief Technology Officer

15-25%

Reduction in
contingent spend

15-20%

Improvement in resource productivity

20x

ROI on provider 
compensation

$10B+

In managed
physician compensation

autor testimonio

Hallmark has revolutionized our workforce management. We have optimized staffing, reduced costs, and improved patient care.

Dr. John Doe,
Chief Medical Officer at Trinity Health
autor testimonio

Hallmark has revolutionized our workforce management. We have optimized staffing, reduced costs, and improved patient care.

Dr. John Doe,
Chief Medical Officer at Trinity Health
autor testimonio

Hallmark has revolutionized our workforce management. We have optimized staffing, reduced costs, and improved patient care.

Dr. John Doe,
Chief Medical Officer at Trinity Health

Flexible Workforce Suite

Design and operate a workforce that can flex with demand, without burning out your people.
 
Solutions include:
>    Demand Forecasting
>    Rate Management
>    AI-Enabled Resourcing
>    Vendor Management
>    Intelligent Shift Collaboration
>    Resource Intelligence

Physician Enterprise Suite

Align compensation, contracts, and productivity around what matters most. Physician enterprises carry outsized influence on access, growth, and quality but are often run on manual comp models and static contracts. Hallmark gives leaders a single view across incentives and performance.

Solutions include:
>    Compensation Automation
>    Real‑time Benchmarking
>    Provider Alignment
>    Modeling and Forecasting
>    Compliance Management
>    Contract Management

FPO

Transformational outcomes for the total healthcare workforce 

What was once a black box becomes visible and actionable. The result: healthier operating margins,
fewer reactive decisions, an engaged workforce, and the conditions for best patient outcomes, safeguarded. 

The C Suite
The C-Suite
  • Manage costs before they escalate
  • Protect and improve operating margins by anticipating demand and managing workforce spend proactively
  • Gain visibility into all workforce data across departments and locations
Medical group leaders home
Medical group leaders
  • Automate physician compensation to reduce manual work and eliminate errors
  • Model compensation changes to understand impact before implementation
  • Strengthen compliance with auditable workflows and fair market value monitoring
  • Benchmark compensation and performance to spot misalignment and retention risk
  • Provide physicians with transparency into pay and performance
Nursing Leaders
Nursing leaders
  • Combat workforce shortage problems with a right-mix, better allocation approach  
  • Align incentives with real-time demand with the preferences of the people delivering care
  • Nurses gain control over when and where they work; physicians gain transparency into how they are paid and how they are performing, with incentives that are consistent and aligned 
  • Support better patient outcomes by ensuring the right people are in the right place, in the right role, at the right time 
HR and workforce teams
HR and workforce teams 
  • Attract and retain talent to maintain patient access to quality care 
  • Support your workforce to meet them where they are 
  • Ensure compensation is fair and competitive  
  • Engage and retain clinicians through clarity, flexibility, and fair, transparent incentives 
Operations and finance teams 
Operations and finance teams 
  • Reduce reliance on premium labor spend 
  • Audit-ready data at your fingertips 
Physician Compensation Slider (1)
Physician compensation teams
  • Automate calculations and eliminate manual errors
  • Align expectations to performance
  • Increase transparency through physician mobile application
The C Suite
The C-Suite
  • Manage costs before they escalate
  • Protect and improve operating margins by anticipating demand and managing workforce spend proactively
  • Gain visibility into all workforce data across departments and locations
Medical group leaders home
Medical group leaders
  • Automate physician compensation to reduce manual work and eliminate errors
  • Model compensation changes to understand impact before implementation
  • Strengthen compliance with auditable workflows and fair market value monitoring
  • Benchmark compensation and performance to spot misalignment and retention risk
  • Provide physicians with transparency into pay and performance
Nursing Leaders
Nursing leaders
  • Combat workforce shortage problems with a right-mix, better allocation approach  
  • Align incentives with real-time demand with the preferences of the people delivering care
  • Nurses gain control over when and where they work; physicians gain transparency into how they are paid and how they are performing, with incentives that are consistent and aligned 
  • Support better patient outcomes by ensuring the right people are in the right place, in the right role, at the right time 
HR and workforce teams
HR and workforce teams 
  • Attract and retain talent to maintain patient access to quality care 
  • Support your workforce to meet them where they are 
  • Ensure compensation is fair and competitive  
  • Engage and retain clinicians through clarity, flexibility, and fair, transparent incentives 
Operations and finance teams 
Operations and finance teams 
  • Reduce reliance on premium labor spend 
  • Audit-ready data at your fingertips 
Physician Compensation Slider (1)
Physician compensation teams
  • Automate calculations and eliminate manual errors
  • Align expectations to performance
  • Increase transparency through physician mobile application

For the typical health system, every 1% improvement in labor expense management drives 16% improvement in overall margin expansion.

How much could your health system stand to benefit? 

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