Strategic hire signals deeper investment in nurse-led innovation, clinical excellence, and workforce well-being
Charlestown, MA — July 31, 2025 — Hallmark Health Care Solutions, a leading healthcare workforce management technology company, today announced the appointment of Andrea Mazzoccoli, RN, MSN, MBA, PhD, FAAN, as the company’s first-ever Chief Nursing Officer (CNO).
While nurses have always been part of Hallmark’s DNA, the appointment of a CNO marks a strategic evolution, elevating clinical insight to the executive level. The move comes at a time when the healthcare industry faces intensifying workforce shortages, shrinking profit margins, and growing pressure on nursing leadership. By bringing seasoned clinical expertise to the C-Suite, Hallmark is reinforcing its commitment to designing technology that empowers caregivers, not burdens them.
“Nurses are the backbone of care, and they’re under more pressure than ever. By bringing Andrea into our executive team, we’re making a clear statement: the future of workforce technology must be shaped by those who live it every day. Her leadership ensures that the voice of nursing is not only heard, but central to everything we build, and reinforces Hallmark’s position as the workforce partner most aligned with health systems,” said Bharat Sundaram, CEO at Hallmark.
Mazzoccoli brings more than 40 years of clinical and leadership experience to Hallmark. She most recently served as the inaugural Chief Nurse Executive and later as Chief Nurse and Quality Officer for Bon Secours Mercy Health, one of the largest and most respected health systems in the country, where she led efforts to advance nursing excellence, patient safety, and caregiver wellness. Prior to that, she held progressive leadership roles at the University of Pittsburgh Medical Center, a leading academic health system known for clinical innovation and research.
She was nationally recognized by Becker’s Hospital Review for her leadership during the COVID-19 pandemic and has been named a Fellow of the American Academy of Nursing, a Robert Wood Johnson Fellow, and Johnson & Johnson Wharton Fellow.
“I’m honored to join Hallmark at such a pivotal time in healthcare,” said Mazzoccoli. “Nurses deserve solutions that are designed with their realities in mind. Technology should work with nurses, not against them. My focus will be helping health system leaders build stronger, more sustainable staffing models that support caregiver well-being and strengthen a culture rooted in quality, safety, and compassion.”
Learn more about how Hallmark is shaping the future of healthcare workforce management at hallmarkhcs.com.
###
About Hallmark
Hallmark offers a fully integrated SaaS platform for healthcare workforce management. Our platform streamlines the sourcing and deployment of contingent clinical labor and automates the provider lifecycle from contracting to compensation, all with exceptional effectiveness, transparency, and cost savings. Partnered with our advanced strategies and deep expertise, Hallmark’s leading-edge technology empowers healthcare organizations to thrive. To learn more, visit: www.hallmarkhcs.com.